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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Cararie

March 28, 2025

5  out of  5
rating by Shannon Cararie
"Mathew Moser isn't just an insurance agent, he becomes your friend. He is just so nice and down to earth. He is very knowledgeable and will help you make the right decisions. He has a big heart and is always around town giving back. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Francis Cararie

March 28, 2025

5  out of  5
rating by Francis Cararie
"Mathew Moser and his family (staff) are probably the nicest most honest people you will ever meet. Very knowledgeable and relatable. He truly cares about everyone and goes over and beyond to give back to his community. Rest assured you are in good hands."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Corbly

March 27, 2025

1  out of  5
rating by John Corbly
"There are 57 reviews on here. 55 are good, 2 - 1 star reviews and only 1 by a customer. I’m not going to tell my multiple bad experiences with Mathew Moser State Farm, my name is above this review anyone can find me and ask me. But I will say this, I would never and I mean NEVER have State Farm insure anything I own because I have extreme anxiety already and Insurance is supposed to make you feel safe. All of my experiences with Mathew Moser State Farm have caused great amounts of increased anxiety and today when I called to cancel my policy I was told Mathew was not in and I was laughed at by their representative multiple times today. Thank you Lauren. So no I would not use this company and no 55 of the god knows how many people who’s money they take took the time to say something nice for the discount they probably got. Do yourself a favor get cheaper insurance and less anxiety somewhere else where they won’t laugh at you on the phone."
We responded:
"Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We take all concerns seriously and are committed to providing respectful and professional service to our customers, even in difficult situations. As you mentioned, the majority of our reviews reflect positive experiences, which is something we're very proud of. However, we also see every concern as an opportunity to learn and improve. After reviewing the situation, we found that while I was assisting another customer during a house call, our team promptly addressed your requests. Although the outcome may not have been what you were hoping for, our team remained calm and professional, working to clarify, despite the conversation becoming challenging for her to do so. If you would like to discuss this matter further, please reach out to us directly as we value your input."
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Mary Lou Sprowls

March 20, 2025

5  out of  5
rating by Mary Lou Sprowls
"Matthew is the best. Always helping me get the State Farm App on my cellphone for me. Keeps me updated on my insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sheyanne Reynolds

March 19, 2025

5  out of  5
rating by Sheyanne Reynolds
"Matt and his team are wonderful! He helped lower our home owners policy and get us benefits we didn't know about."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jan Regan

March 18, 2025

5  out of  5
rating by Jan Regan
"Matthew took the time to go over all our policies with us that fit our needs. He and his staff were very professional and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jenn Booth

March 18, 2025

5  out of  5
rating by Jenn Booth
"Great people, great service! 👍 Matthew and Lauren are top notch!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jim Page

March 1, 2025

5  out of  5
rating by Jim Page
"I have been a State Farm customer for 30 plus years. I was contacted by Toni in the Matthew Moser office to review my coverages and answer any questions I might have. This review was very helpful and will provide cost savings to my policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pam Hazlett

February 25, 2025

5  out of  5
rating by Pam Hazlett
"Jason gave me great detail on the quotes for auto and homeowner insurances. He explained terminology that I wasn’t familiar with. Presented a nice quote for both insurances. He was knowledgeable and very friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mary

February 21, 2025

5  out of  5
rating by Mary
"Matthew Moser and the staff at State Farm are wonderful!!! They are very personable and are very kind and helpful when I need something."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lori Ballog

February 20, 2025

5  out of  5
rating by Lori Ballog
"I have been a long-time StateFarm client. It has been due to the consistent client care & expert knowledge of my various policies I receive from Jason, Matt, & Moser Team. I never feel alone in trying to understand insurance; as they have guided me over the years on auto coverages that benefit both my daughter & me; Life Insurance that I never understood terms & other types that have worked into my needs and budget. I can't leave out the expert care Pam took in coordinating home owners into my mortgage a couple years ago. As life has it, I experienced a hit-and-run (of my empty parked car thank goodness) last year. EVERYONE there responded with the concern & knowledge I needed to make this a manageable situation for me. It means so much when getting off the phone with them and really knowing you are in good hands. Thank you all!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Bissett

February 18, 2025

5  out of  5
rating by Amy Bissett
"The Matthew Moser State Farm Team provides exceptional customer support, guidance and care in meeting the needs of their clients. We have been with this group for several years and several a moves with various types of coverage from rental insurance to home owners as well as auto insurance. We had a situation with home coverage being provided for a year with a Home Warranty Plan in 2023. The home warranty provided almost full coverage for a major home repair/replacement. We had one out of pocket expense which was minor compared to the full replacement cost. I met with Matt a year later to review a policy and told him about our home updates. He suggested I file a claim with State Farm to cover the out of pocket costs we incrued. Working with this local agency was awesome and the process of working with the national claims department and the subsidy HVAC group was seamless. Everyone was knowledgeable, professional and friendly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robin Teklinski

February 6, 2025

5  out of  5
rating by Robin Teklinski
"Always speedy and super helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Taalor Evans

January 28, 2025

5  out of  5
rating by Taalor Evans
"I switched my car insurance over to State Farm. Very friendly team. They made sure I got the right coverage for exactly what I needed and made the switch over to them quick and easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Highmongoose

January 28, 2025

5  out of  5
rating by Highmongoose
"Very helpful, very polite!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dona Rushing

January 23, 2025

5  out of  5
rating by Dona Rushing
"The entire team was amazing. Jason Evans provided insight in a pressure free environment. He was thorough and made insurance transition a pleasant experience - and save me money. Highly recommend Matthew Moser’s Insurance Team at State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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K Gritzan

November 2, 2024

5  out of  5
rating by K Gritzan
"Have had a great experience with Matt and his team. They’re responsive, easy to communicate with, and managed to save our household quite a bit of money. They’re in the neighborhood and that’s better than always dealing with strangers over the phone. Highly recommend!"
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KAREN MARIE Murdock

October 19, 2024

5  out of  5
rating by KAREN MARIE Murdock
"Matt is a friendly and nice man."
We responded:
"Thank you, Karen, for the wonderful compliment and 5-star review! We appreciate your business and support."
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Aaron Sterk

March 1, 2024

5  out of  5
rating by Aaron Sterk
"Really easy to switch over from my other insurance and much cheaper"
We responded:
"Great to hear! Switching sounds hard but is really easy with us and many times we can get you a lower rate. Glad to have you!"
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S D

February 23, 2024

5  out of  5
rating by S D
"Was with usaa for 9 years the transition to state farm was very easy and helped save us alot of money"
We responded:
"Thanks for the kind review. We are so glad the transition was easy. We love helping people save money! In this market, State Farm has a lot of options that may help people save money. "
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Casey Allen

February 23, 2024

5  out of  5
rating by Casey Allen
"Saved us around $100 per month over our last insurance provider and are so nice to deal with! Highly recommend."
We responded:
"Thanks for the kind review Casey. Glad we could save you some money! There are a lot of options at State Farm that may be able to help people and were glad it helped you!"
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Anthony Pearson

February 23, 2024

5  out of  5
rating by Anthony Pearson
"Very friendly and great rates! Very accommodating to my needs."
We responded:
"Thanks for a great review! We're glad you're with us and that we were accommodating. Great rates is also excellent! "
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Virginia Nickler

February 7, 2024

5  out of  5
rating by Virginia Nickler
"Matthew is the best agent I've ever had. He goes above and beyond. His team is very personable and friendly, as well as thorough and helpful. I appreciate all he does in the community as well. I highly recommend this insurance agency!"
We responded:
"Virginia, thanks for such a kind review. We try hard to not only save folks money but to be as personable and friendly as possible. Thanks!"
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Jennifer Zebo

January 31, 2024

5  out of  5
rating by Jennifer Zebo
"Matthew is an honest, excellent man. I would recommend him, highly, for all my insurance needs, as well as any personal needs our family would have. You cannot go wrong choosing him!"
We responded:
"Thank you Jennifer! It means so much to us when people see Matthew's ability to provide excellent service at a great cost, as well as see his passion for families and the community. Thanks for the review and have an excellent day! "
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Richard Lacks

January 21, 2024

5  out of  5
rating by Richard Lacks
"Matthew Moser is hands down the best insurance agent I’ve EVER had. Respectable, helpful, genuinely concerned beyond the fact it’s just his job and overall, I always have nothing BUT a good experience with him."
We responded:
"Richard, Thank you so much for the kind words! It was great seeing you in the office the other day. Its always our goal to provide the best experience possible. Thanks for sharing!"